Stay top-of-mind after every sale
Communicate with customers directly, even after checkout, and build customer loyalty.
Available on all plans
Tracking messages
that show off your brand
—and so much more
- Give your customers timely delivery status updates;
- Improve the overall customer journey;
- Drive cross-sales for your online store;
- All automatically in your customer’s local language.
Available from Small Shop
Branded Tracking Page
Your communication doesn’t have to end at the checkout stage anymore. Connect your Instagram account to get new social media followers or share different offers and product recommendations to drive revenue.
Available on all plans
Tracking Widget
Offer a better online experience by allowing all your customers to check their order status directly from your webshop. Embed the Tracking Widget on your website in a few clicks. No coding knowledge required.
Available on all plans
Tracking API
Receive the current and past status updates of all orders with just a tracking number. Build your own tracking solution on top of the Sendcloud Tracking API.
Fully automate the order tracking process
Improve customer experience and retention
Go global with multi-language tracking
Drive revenue and brand awareness
Foster a sense of customer loyalty
Extend your customer communication beyond simple marketing and sales—and own each step of that conversation to help bring about new sales in the future.
Bump up your conversion rate and earn more revenue
Your tracking page gives you one more chance to share promo codes, highlight upcoming sales, or offer product recommendations.
Gain more social media followers along the way
Share updates, news, and giveaways by embedding your Instagram account to your tracking page.
Say goodbye to pesky status update inquiries
Providing customers with clear information on their tracking status means less time you’ll have to spend corresponding and answering questions.
Go global with
multi-language tracking
Scaling internationally? Offer tracking in 6 different local languages—English, Spanish, French, Dutch, German, and Italian.
Fully customise your tracking page with CSS
Design a one-of-a-kind tracking page and set it up with CSS to give customers an even smoother experience.
Before Branded Tracking
Communication stops at checkout.
You have no control over what’s included in courier tracking messages.
Couriers don’t always send notifications at every stage of shipping.
Tracking messages redirect to the courier portal.
Customers could only find your social media by searching.
Regular emails for online stores have an open rate of 20%.
After Branded Tracking
Keep in contact after checkout.
Include all the info and marketing material you choose in your own tracking messages.
Update your customers with their order status before they have the chance to ask.
Redirect to your own tracking page, featuring your own branding and marketing like promo codes or future sales.
Embed your Instagram on your tracking page so everyone who makes a purchase has the chance to follow.
Sendcloud’s branded tracking emails have an open rate of 89%.
Sendcloud’s got your back with shipping, from start to finish
14-day free trial
Top-of-the-line tracking is just a few clicks away
Create a free Sendcloud account and try our branded tracking today.
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