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Discover tracking with Sendcloud

Build customer loyalty and boost future sales with branded tracking

Try It Now For Free

Stay top-of-mind after every sale

Communicate with customers directly, even after checkout, and build customer loyalty.

Available on all plans

Tracking messages
that show off your brand
—and so much more

  • Give your customers timely delivery status updates;
  • Improve the overall customer journey;
  • Drive cross-sales for your online store;
  • All automatically in your customer’s local language.
Sign up for a 14-day trial

Available from Small Shop

Branded Tracking Page

Your communication doesn’t have to end at the checkout stage anymore. Connect your Instagram account to get new social media followers or share different offers and product recommendations to drive revenue.

Sign up for a 14-day trial

Available on all plans

Tracking Widget

Offer a better online experience by allowing all your customers to check their order status directly from your webshop. Embed the Tracking Widget on your website in a few clicks. No coding knowledge required.

Sign up for a 14-day trial

Available on all plans

Tracking API

Receive the current and past status updates of all orders with just a tracking number. Build your own tracking solution on top of the Sendcloud Tracking API.

Sign up for a 14-day trial

Fully automate the order tracking process

Improve customer experience and retention

Go global with multi-language tracking

Drive revenue and brand awareness

Foster a sense of customer loyalty

Extend your customer communication beyond simple marketing and sales—and own each step of that conversation to help bring about new sales in the future.

Gain more social media followers along the way

Share updates, news, and giveaways by embedding your Instagram account to your tracking page.

Go global with
multi-language tracking

Scaling internationally? Offer tracking in 6 different local languages—English, Spanish, French, Dutch, German, and Italian. 

Fully customise your tracking page with CSS

Design a one-of-a-kind tracking page and set it up with CSS to give customers an even smoother experience.

Before Branded Tracking

Communication stops at checkout.

You have no control over what’s included in courier tracking messages.

Couriers don’t always send notifications at every stage of shipping.

Tracking messages redirect to the courier portal.

Customers could only find your social media by searching.

Regular emails for online stores have an open rate of 20%.

After Branded Tracking

Keep in contact after checkout.

Include all the info and marketing material you choose in your own tracking messages.

Update your customers with their order status before they have the chance to ask.

Redirect to your own tracking page, featuring your own branding and marketing like promo codes or future sales.

Embed your Instagram on your tracking page so everyone who makes a purchase has the chance to follow.

Sendcloud’s branded tracking emails have an open rate of 89%.

Sendcloud’s got your back with shipping, from start to finish

Shipping Automation




14-day free trial

 Top-of-the-line tracking is just a few clicks away

Create a free Sendcloud account and try our branded tracking today.

Get Started Today

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