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Zeldi Smulders

Zeldi specializes in guiding online retailers toward insights that empower them to grow and thrive. An innate explorer, she’s always on the lookout for valuable tips, tools, and trends to help e-commerce owners overcome the most puzzling processes and enjoy a front-row seat on a journey to success.

internationale retouren wereldwijd

5 international returns tips for trouble-free processing

Did you know that 81% of online shoppers from Europe and the US regularly return a product when they're not satisfied? Returns come with big hassles for e-retailers. When it...

September 10, 2024

cheaper international shipping

Cheap international shipping: 12 tips to reduce costs

Despite helping an e-commerce business grow, international shipping can be extremely costly and cause many complex issues. And you won’t get loyal customers by passing those fees or problems onto...

September 6, 2024

International_Shipping_Checklish_Feature

International shipping: A guide for e-commerce

The sound of a package being posted through the door is familiar to us all with almost 250 billion parcels sent internationally every year. Whatever your interests, open the internet...

August 23, 2024

DHL Retoure Abgabeoptionen

E-commerce returns: A complete guide for online retailers

If you run an e-commerce business, handling returns can be a daily challenge. After all, around 80% of online shoppers say they regularly return a purchase. Since returns are a…

April 30, 2024

Retourenmanagement Featured

Boost customer satisfaction with the right returns management strategy

Return shipping costs UK e-commerce retailers an estimated £18 billion annually, with return rates ranging from 20-50% across all e-commerce sectors. Today’s online shoppers expect a hassle-free returns process anytime…

March 29, 2024

How to reduce returns and enable smooth parcel delivery traffic sign

How to reduce returns in e-commerce with 10 effective strategies

Dealing with returns takes up significant resources for any e-commerce business, making it harder for them to grow. While returns are inherent to online retail, handling excessive returns can easily…

March 20, 2024

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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