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Multi-carrier Parcel management solution

Enterprise shipping software that adapts to your needs

Ship worldwide with our platform and APIs. Convert more by offering preferred delivery options. Reduce support contacts with proactive tracking and self-service returns.

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Powerful shipping engine for every stage of e-commerce

< 4 weeks

from onboarding to operational


carriers in one

up to 23%

more checkout

up to 50%

fewer WISMO calls

up to 54%

of customers happier
with returns

Who benefits the most from Sendcloud for Enterprise

Brands & Retailers

Companies that ship 10,000+ parcels a month or need a custom shipping solution

Get a custom offer


C2C & B2B/B2C platforms with sellers & buyers in multiple countries

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3PL/4PL providers

Fulfilment centers, WMS providers, and other logistics companies

Learn more

Multi-carrier SHIPPING API

Power your logistics with flexible APIs

Add core shipping functionalities to any custom system, WMS, ERP, or marketplace. Save engineering time and increase speed-to-market.

Check API docs

Shipping API

Get rates, create shipments, download labels, configure webhooks, schedule pickups, and more.

Full documentation

Tracking API

Track parcels in real time, retrieve delivery timestamps, and consolidate statuses in an easy-to-read format.

Full documentation

Returns API

Build your own return portal, find the closest service point, create return shipments, and download return labels.

Full documentation

Checkout API

Offer nominated day, same-day, standard, and service point delivery based on the cart criteria.

Full documentation


Go cross-border with trusted local carriers

Skip the long and costly process of integrating with each carrier. Leverage our partner network to inject parcels into local carriers abroad.

  • Ship with no commitment to carrier volume thresholds
  • Use your direct carrier contracts or Sendcloud’s rates
  • Automate customs docs for non-EU shipments

“Flexibility is everything when it comes to shipping in Europe and the UK. Trying to reach all customers via one carrier is not competitive or financially viable. With the added range of carriers that Sendcloud brings, our customers will benefit from the most cost competitive options on the market.”

Enda BreslinGM for Europe - ShipBob

Convince, reassure, and retain more customers


Convert up to 23% more in your checkout

Delight your customers and reduce checkout abandonment with the fastest, most convenient, and most affordable delivery options.

Deliver on a selected date to the buyer’s place of choice
Europe’s biggest network of 390,837 service points
Show the right delivery options based on the cart input


Reduce customer care contacts by up to 50%

Save an average of 5€ per inquiry by automating WISMO communication. Build customer loyalty, increase NPS, and boost future sales.

Send updates via email and SMS
Fully brand the tracking page with CSS
Receive current and past tracking statuses via API


Automate returns and retain more customers

Go global with international returns. Adjust stock levels based on incoming returns. Analyse return trends to optimise future sales.

Self-service return portal in your branding
Go paperless or include the label in the box
Earn back some revenue with paid returns

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Make data-driven shipping decisions

Stop making delivery promises you can’t keep. Get insights from historical and real-time data based on millions of shipments.

Save money with predictive shipping costs
Boost sales with shorter lead times and accurate delivery estimates
Get expert shipping advice from your dedicated CSM

Health & Beauty

58% increase in B2C orders

Read how Boots expanded from a B2B wholesaler to a successful online store in the Netherlands.

Read more

“Since we implemented Sendcloud, our customer reviews have gone up, and the number of customer service inquiries has decreased.”

Marijn Soetekouw

Online Manager, Boots


“Fans are always informed.”

Watch how the KAA Gent football club ensures the optimal customer experience.

Read more

“In addition to offering live tracking, now we can also send branded promotions to our customers. So they not only know their parcel status but they also get branded promotions.”

Jonas Oliebos

Digital Coordinator, KAA Ghent

Food & Drinks

“Not that many packages are coming back now.”

After the demand for healthy meal replacements skyrocketed, Jimmy Joy needed to streamline their shipping.

Read more

“Since we started using Sendcloud, our entire order processing has improved.”

Joey van Koningsbruggen

Founder, Jimmy Joy


Up to 23% savings on shipping costs

Europe’s most popular curated auction marketplace ensures frictionless shipping experience for their buyers and sellers.

Contact us

“Our sellers see significant efficiency gains, while their buyers enjoy up to 23% shipping cost savings.”


Fulfilment company

D2C fulfilment for 160 brands

See how Hive streamlines D2C fulfilment, aiming to reduce delivery times down to 2 days across Europe.

Read more

“New carrier integrations usually require a lot of time and technical resources. But with the Sendcloud API, we can go live with a new delivery option in minutes.”

Oscar Ziegler

Co-Founder & CEO, Hive

Warehouse Manager
Supervize pickups, returns, and shipping
Easily create labels and package orders
Get everything you need to process return orders
Pay invoices and maximize profitability
View schedules and reports to manage pick-ups
Access support tickets, create labels, and process returns
Customise your branding and tracking experience
Analyse processes and optimise your productivity


Manage user privileges, stay compliant & secure

Multiple employees need to use Sendcloud but not everyone should have access to private information or account settings? We got you.

Assign up to 8 user roles with different privileges
Single Sign-On (SSO)

Centralize all shipping and simplify your tech stack

Made to fit your business, not the other way around

Get the right enterprise shipping system for your setup

Our team of integration experts is here to help you get started.

Custom WMS/ERP/marketplace integration
Tech expertise and hyper care during implementation
Committed use discounts, strategic consulting and quarterly reviews