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Handling returns is an inefficient process that can require a lot of resources and waste time. The Sendcloud return portal has been created to provide clients with a flexible return experience, while the merchant remains in control of the entire process. What’s more, we provide extensive API documentation that enables customisation that will increase the speed and efficiency of your business processes. Get inspired by KLEIR ’s open-source solution The Label Generator built on the Sendcloud API. This is custom implementation and not our standard return processes. 

Rethinking the return process

When it comes to reverse logistics, it’s all a matter of approach, you need to answer what exactly does your business need as you grow? Perhaps clear return policies or like in the case of  KLEIR a time-saving solution. The end goal for KLEIR was to make the return process as simple as possible to decrease the time spent on creating returns; by using the Sendcloud API they were able to do just that. 

How did you use the Sendcloud API to streamline the process for returns?

Nick from KLIER

“To speed up the return process, I created a small application, that creates a label in Sendcloud, using the API, and downloads it automatically”

Nick Daelemans decided to share the repository, you can check it out here!

Are you using the Sendcloud API?

We have a diverse ecosystem of developers creating integrations on top of the Sendcloud APIs from custom shop systems to large enterprise ERP. We encourage feedback and open communication with all developers using our API documentation to integrate Sendcoud. Ready to share your development with then contact us at [email protected]

Iris Dings

Iris Dings is Head of Content at Sendcloud. With her great passion for online marketing, e-commerce and logistics, she is always looking for content that can help you with your online business.

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