Essential
Free
For online stores who ship less than 100 parcels per month
- Use our competitive shipping rates
- Integrate up to 2 sales channels
- x1 branded tracking mail
- Email & live chat support
- Self-service return portal that fits your brand’s style
- Ship with your own courier contract
- Automate workflow with shipping rules
- Pack & Go efficient order processing
- Customer success manager
- Remove Sendcloud watermark
Small Shop
£ 45/pm
£ 40/pm
Billed annually
For online stores who ship 100-400 parcels/month or require more functionality
- Use our competitive shipping rates
- Integrate up to 5 sales channels
- Multiple branded tracking emails
- Email, live chat and phone support
- Branded returns portal
- Ship with your own courier contract (max. 400 ship.labels/month)
- Set up up to 5 shipping rules
- Dynamic checkout (standard delivery)
- Pack & Go efficient order processing
- Customer success manager
- Remove Sendcloud watermark
Large Shop
£ 99/pm
£ 89/pm
Billed annually
For online stores who ship 400-1000 parcels/month or require more functionality
- Use our competitive shipping rates
- Unlimited number of integrations
- Multiple branded tracking mails
- Priority support
- Branded return portal
- Ship with your own courier contract (max. 1000 ship.labels/month)
- Unlimited number of shipping and return rules
- Dynamic checkout (standard and same-day delivery)
- Pack & Go efficient order processing
- Customer success manager
- Remove Sendcloud watermark
Business
Enterprise
£ 199/pm
£ 179/pm
Billed annually
Let’s talk
For online stores who ship more than 1000 parcels/month or require more functionality
Enterprise shipping platform built to help you scale.
- Use our competitive shipping rates
- Unlimited number of integrations
- Multiple branded tracking emails
- Priority support
- Branded return portal
- Ship with your own courier contract ( ship. labels/month)
- Unlimited number of shipping and return rules
- Dynamic checkout (standard, same-day, and nominated day delivery)
- Pack & Go efficient order processing
- Customer success manager
- Remove Sendcloud watermark
- All features available for other plans
- Crossborder shipping network
- Access to 300.000+ service points
- WMS and/or ERP integrations
- Custom API integration
- 99.9% Uptime
- Customer success manager
Sendcloud shipping rates
Download the pricing list to see which couriers you need a direct contract for, and the prices available to ship directly with Sendcloud.
”
Curious about the results?
„Sendcloud helps us process shipments efficiently, whether to 1 or 1000 different addresses.”
Tim Remmerswaal | Co-founder, Beer in a Box
„We ship 30% more parcels with the same team.”
Jan Willem de Muinck Keizer | Director, SUITSUIT
„We save at least 1 hour on sending our orders.”
JP van Breen | Company Director, Motorkledingcenter
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Compare the plans
Connected shop integrations
Max. 2
Max. 5
Unlimited
Unlimited
Use our competitive courier rates
Discount on Sendcloud rates
+
++
+++
++++
Analytics dashboard
API access
Use your own courier contracts
Max. shipping labels/month with your own contract
Max. 400 shipping labels/month
Max. 1000 shipping labels/month
More than 1000 shipping labels/month
Price per shipping label created when you go over your limit
£0.12 / label
£0.12 / label
£0.12 / label
Schedule courier pick-ups
Shipping
Essential
Small Shop
Large Shop
Business
Independent package insurance
From £0.38
From £0.38
From £0.38
From £0.38
Print shipping labels
Add your brand logo to shipping labels
Automate workflow with shipping rules
Max. 5
Unlimited
Unlimited
Export parcel data as a CSV file
Pack & Go efficient order processing
Print picking lists
Print packing slips
Barcode scanner support
Customer Support
Essential
Small Shop
Large Shop
Business
Live chat
Phone
Priority customer support
Customer succes manager
Tracking
Essential
Small Shop
Large Shop
Business
Automatically-sent branded tracking email(s)
Multilingual support
Choose when tracking emails are sent
Customise tracking pages to fit your brand's style
Add custom promotional banners to your tracking page
Link posts from your Instagram to your tracking page
Remove Sendcloud watermark
Returns
Essential
Small Shop
Large Shop
Business
Create return labels
Self-service return portal that fits your brand's style
International returns
Automate workflow with return rules
Remove Sendcloud watermark
Integrate service points in your checkout
Offer multiple shipping methods
Dynamic checkout (WooCommerce)
Standard delivery
Standard and same-day delivery
Standard, same-day, and nominated day delivery
Frequently asked questions
Can’t find the answer to your question? Try searching for what you need in our Help Center or get in touch with our team!
Can I try Sendcloud before committing to a plan?
Yes! You can start out using the basics of Sendcloud through our Essential plan, completely free of charge: you only pay our competitive shipping rate for every shipping label created – like you would for any shipment, but cheaper. Want to try more features? All paid Sendcloud plans come with a free trial period.
How does the free Essential plan work?
Whether you’re a multi-national or a startup, we want Sendcloud to be available to anyone. Smaller stores can start for free with competitive discounted shipping rates using our free Essential plan. You only pay the rate per shipping label created.
Growing bigger? Sendcloud supports you through your entire lifecycle – adding more features and lowering the rates as your business grows. The highest plan has the best shipment rates, but if you use a paid plan, we also offer the service to connect your own courier contracts and rates. This way you always have the best rates for your store.
Is there a setup fee?
No. There are no setup fees on any of our plans.
Can I change my plan later on?
Absolutely! You can upgrade, downgrade or cancel your plan every month – or after the contract period you’ve agreed upon with our Sales team.
How does the invoicing work?
When shipping via our discounted shipping rates you will get an invoice every two weeks for the shipping labels you created with Sendcloud. This excludes other labels such as address labels which are free to print. If you accidentally print a shipping label but don’t ship a parcel, we will refund you in the next invoice. If you have a paid plan, you will receive an invoice once a month for the subscription.
All invoices are paid via direct debit. This means that before you start using Sendcloud, you need to do a £0,01 payment to verify your bank account. After this payment, all your invoices will be paid automatically via direct debit, 5 days after you receive an invoice.
Are the prices including or excluding VAT?
All prices on our website and in your Sendcloud account are exclusive VAT, this is because we only offer services to businesses and not to consumers.
How does Sendcloud's business model work?
Whether you’re a multi-national or a startup, we want Sendcloud to be available to anyone. Smaller stores can start for free with competitive discounted shipping rates using our free Essential plan. You only pay the rate per shipping label created, invoiced biweekly.
Growing bigger? With our paid plans we support you through your entire lifecycle – adding more features and lowering the rates as your business grows. You pay the discounted rate per shipping label created, plus a monthly subscription fee.
Want to use your own courier contracts and rates instead of ours? If you use a paid Sendcloud plan, that’s no problem. This way you always have the best rates through your own couriers and you only pay us a monthly subscription fee. Neat, right?