Master returns and drive growth 

Increase customer retention with an optimised returns process

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Use returns to boost retention

Shoppers love flexibility. As well as money back, offer store credit and item exchange so customers can immediately buy new items. And be proactive with the returns status. Informed customers are satisfied customers and satisfied customers always come back.

Hassle-free returns across the UK

Let your customers choose where to return their order.  And ensure both you and your customer receive automated up-to-date information about the status of the return keeping all parties happy.

Build your own return portal

Enhance your current workflow without changing all your tools and systems. You can build your own return portal on top of our new return portal API.

Make data-driven decisions

Use the analytics dashboard to get insights into what people return then take action to reduce the return rate. The return dashboard shows you the number of returns and the most used return methods. 

Ever-evolving return portal

Our returns portal saves you time by maximising automation and control. It also provides your customers with the best returns experience. Plus, we’re always working on adding cutting edge updates. 

Returnportal
Sam Friday

“Sendcloud enables us to make returns easy and accessible for our customers”

Niels de Boer | Founder Sam Friday

Improve your whole shipping experience

Discover why 23,000+ online businesses like yours choose Sendcloud as their all-round shipping platform.

g2-easiest-to-do-business-with-summer-2021
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Improve your whole shipping experience

Discover why 23,000+ online businesses like yours choose Sendcloud as their all-round shipping platform.

g2-easiest-to-do-business-with-summer-2021
g2-leader-summer-2021
g2-best-support-spring-2021

Checkout

Increase conversion by offering more delivery options.

Shipping

Save time on processing orders using automation.

Tracking

Keep customers informed with branded tracking pages and mails.

Returns

Offer a smooth return process for both you and your customer.

Analytics

Get more insights into your shipments and returns.

Get started in less than 10 minutes

Connecting your shop is easy and requires no coding knowledge.

Get Started for Free

14-Day free trialNo credit card requiredEasy setup

Based on more than 2000 reviews

Based on 2000+ reviews