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Use returns to boost retention
Shoppers love flexibility. As well as money back, offer store credit and item exchange so customers can immediately buy new items. And be proactive with the returns status. Informed customers are satisfied customers and satisfied customers always come back.
Hassle-free returns across the UK
Let your customers choose where to return their order. And ensure both you and your customer receive automated up-to-date information about the status of the return keeping all parties happy.
Build your own return portal
Enhance your current workflow without changing all your tools and systems. You can build your own return portal on top of our new return portal API.
Make data-driven decisions
Use the analytics dashboard to get insights into what people return then take action to reduce the return rate. The return dashboard shows you the number of returns and the most used return methods.
Ever-evolving return portal
Our returns portal saves you time by maximising automation and control. It also provides your customers with the best returns experience. Plus, we’re always working on adding cutting edge updates.
“Sendcloud enables us to make returns easy and accessible for our customers”
Niels de Boer | Founder Sam Friday
Improve your whole shipping experience
Discover why 23,000+ online businesses like yours choose Sendcloud as their all-round shipping platform.
Improve your whole shipping experience
Discover why 23,000+ online businesses like yours choose Sendcloud as their all-round shipping platform.
Get started in less than 10 minutes
Connecting your shop is easy and requires no coding knowledge.
14-Day free trialNo credit card requiredEasy setup