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17 March 2022, London Sendcloud, Europe’s leading shipping platform today announced its integration into Mirakl Connect, the marketplace ecosystem, to further enhance the delivery experience for marketplaces. The new integration allows sellers to easily sell products on marketplaces, while offering a flawless delivery experience at the same time. With the integration, Sendcloud takes the next step in Sendcloud for Marketplaces – the shipping solution to transform marketplace delivery.

According to Mirakl’s latest study The State of Online Marketplace Adoption, marketplaces have gained in popularity in recent years and no less than 70% of consumers find marketplaces the easiest way to shop. Next to price (62%) and product selection (53%), delivery (43%) is the most important reason for choosing marketplaces. As 71% of consumers consider flexibility a key element of delivery, consumers nowadays like to determine themselves how, where and when they receive their orders. However, it turns out to be difficult for many sellers on marketplaces to meet these expectations. 

Sendcloud for Marketplaces solves this, allowing marketplaces to offer its sellers best-in-class shipping options in order to exceed customers’ expectations. The integration with Mirakl provides sellers with direct access to the full shipping stack, allowing them to easily manage logistics across multiple marketplaces. With the collaboration in place, the benefits of Sendcloud’s solution include direct access to 100+ carriers, clever shipping options, and automated tracking updates. Thanks to the integration, sellers can now set up their shipping strategy for marketplaces like Douglas, fonQ, Secret Sales, PC Componentes and Leroy Merlin in just a few clicks. 

“In today’s ‘always-on’ economy, shoppers demand the competitive prices, increased variety and faster shipping times that only online marketplaces can deliver. Shipping is critical to this holistic e-commerce experience, hence marketplaces set strict delivery requirements for their sellers,” said Alexandre Dauber, Senior Vice-President Connect at Mirakl. “Thanks to our partnership with Sendcloud, it is now easier than ever for sellers to meet these requirements and exceed consumers’ delivery experience.” 

“Consumers are increasingly demanding when it comes to shipping. Partly due to the advent of marketplaces, fast and flexible delivery has become the new norm,” said Rob van den Heuvel, CEO and Co-Founder of Sendcloud. “In practice, many sellers are struggling to meet this standard as every marketplace has its own requirements in terms of preferred carrier, delivery options and delivery time. By partnering with Mirakl, we hope to simplify the complexity of shipping on marketplaces and enable sellers to ship quickly without worry.” 

The initial feedback from sellers has been positive. Ganaël Bascoul, seller at Monsieur BARBIER, explains: “We have been selling successfully for some time now through European marketplaces like Nature & Découvertes, Feelunique and Maisons du Monde and were struggling to find a tool to manage the entire logistics process. Thanks to the integration between Mirakl Connect and Sendcloud, we can now easily manage all our shipments in one overview and offer various shipping options without any issues. Another key point for me is that all tracking and status updates per ma

About Sendcloud

Sendcloud is an all-in-one shipping platform for e-commerce businesses that want to scale. It is our mission to empower online retailers to compete by optimizing the full shipping journey from checkout to returns. Our solution turns e-commerce logistics from a bottleneck into an accelerator, making shipping a competitive advantage.

Founded in the Netherlands in 2012, Sendcloud has quickly become one of the fastest growing scale-ups and leading shipping solutions in Europe, with more than 23,000 customers across the UK, France, Germany, Spain, Italy, Belgium and Austria. Customers range from small to enterprise-sized online retailers and in industries from fashion and electronics to food & drink.

About Mirakl

Mirakl offers the industry’s first and most advanced enterprise marketplace SaaS platform. With Mirakl, organisations across B2B and B2C industries can launch marketplaces faster, grow bigger, and operate with confidence as they exceed rising customer expectations. Platforms are the new competitive advantage in eCommerce, and the world’s most trusted brands choose Mirakl for its comprehensive solution of technology, expertise, and the Mirakl Connect ecosystem to unlock the power of the platform business model for them. As a result, companies like ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons du Monde, Metro, and Toyota Material Handling gain the speed, scale, and agility to win in the changing eCommerce landscape. For more information:

Daniëlle Elbertse

Daniëlle Elbertse works as a Marketing Specialist at Sendcloud. With her expertise in the field of IT and e-commerce logistics, she helps online retailers optimize their shipping strategy.